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Technology Services
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“Change
is the only constant.
If
you always do what you have Always done,
you
will always get what you always got.” |
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Educational
organizations searching for a new CMMS/CAFM solution are facing an
industry wide effectiveness crisis. This crisis has its roots in two
distinct areas.
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One the
lack of clear and comprehensive pre-CMMS/CAFM selection criteria and
strategy. This is clearly evident with the industry reporting a dismal
25 to 30% success rate in achieving desired utilization rates.
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Two has
been the inability to develop efficient processes prior to
implementation. Many educational organizations implement CMMS/CAFM
technology, simply for the sake of automating, and have achieved very
little success sine they have been unwilling to change their processes
thus negating potential return on investment (ROI) and cost savings.
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These
factors have caused a surge in CMMS/CAFM selections and
re-implementations between 5 and 10 years after the initial purchase.
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Facility Management Consultants mitigates your short and long-term risk
of failure and cost over runs associated with improper CMMS/CAFM
selection. It does so by formulating precisely defined organizational
business requirements that are matched to functionality solutions.
Additionally FMC integrates ‘best practices’ processes and
procedures driven by our extensive experience in Educational
organizations. This helps to lower your risk of incorrectly selecting
and implementing a CMMS/CAFM solution and eliminate unnecessary costs
that run the range from license cost overpayments to loss of
productivity due to poorly defined functional and technical
requirements.
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FMC’s
extensive experience as evaluators, implementers, developers and users
of leading CMMS/CAFM/EAM products has made us industry leaders. Many of
our consultants have worked for educational organizations and software
vendors. This advantage allows you to leverage a broader skill set of
experience from a vendor and user perspective for selecting the right
solutions at the lowest possible cost.
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Technology Audit
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Precise
and thorough checklists to help you document business process and
technology touch pointsfor such areas as, work flow, maintenance,
inventory, purchasing, finance, mobile, wireless and other
relevant organizations.
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Develop
a clear plan to create the right set of “Key Performance
Indicators” that provide a
starting point and baseline to continuously track progress and
identify barriers and areas that may undermine program success.
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Prioritized list
of integration touch-points with the most significant value to
yield the lowest cost and functionally effective overall program
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Gap analysis and recommendations for existing systems
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Cost/benefit and impact
analysis |
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Visioning
models and plans for development of an integrated EAM system
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Top
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Selection Support
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FMC
helps you define and develop the integration “touch-points”
necessary to optimize your CMMS/CAFM investment throughout the
various supporting applications including mobile and wireless
solutions.
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Identify
and document end user functional requirements
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FMC
encourages maximum employee participation in functionality
requirements
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Preparation of RFP and evaluation criteria
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Requirements
are put in place to ensure that the selected system will not need
technical specifications that are outside an organization’s
standards and drive up costs. |
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IT will be able to clearly identify the “as is” and
“to be” of your system including hardware, network, database
and software standards.
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Audit trailer to demonstrate fair evaluation of due diligence.
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Attend and
facilitate Pre-Proposal meeting |
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Evaluation Support
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Paper rate
proposals to short list vendors
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Analysis of each software’s strength and
weakness
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Comprehensive
vendor qualifications reviews such as their financial strength,
quality
of technical support, responsibilities, and adherence
to best practices.
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FMC creates a strategic demonstration script that circumvents
vendors’ marketing efforts to persuade organizations to purchase
vendor product with pricing promotions or ‘whiz bang’ features. This
blueprint features highly detailed
scripts with precise weighting factors in the your functionality areas.
This allows you to remain in control of vendor interaction during the process
and effectively evaluate each option.
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Requirements
are put in place to ensure that the selected system will not need
technical specifications that are outside an organization’s
standards and drive up costs. |
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IT will be able to clearly identify the “as is” and
“to be” of your system including hardware, network, database
and software standards.
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Audit trailer to demonstrate fair evaluation of due diligence.
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Attend and
facilitate Pre-Proposal meeting |
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Top
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Selection
Support
FMC helps you define functional system requirements to create an
understanding of how software can best meet your business objectives and
process needs and avoid unnecessary ‘add-ons’ that drive up costs.
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Precise
and thorough checklists to help you document business process and
workflow for such areas as maintenance, inventory, purchasing,
finance, and other relevant organizations.
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A
clear plan to create the right set of “Key Performance
Indicators” that provide a
starting point and baseline to continuously track progress and
identify barriers and areas that may undermine program success.
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IT
or Technical Specifications
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FMC
provides the tools to help organizations fully define and document
the technical environment and specifications that will affect the
new system.
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Vendor
Specifications
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FMC
delivers marketing intelligence to help you identify and select
the best technology partner that your program requires.
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C
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Identification
and leveraging of the full nature of these requirements throughout
the selection process.
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Evaluation
of Technology Touch Points
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Evaluation
of your current application environment.
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Construction
of prioritized list of integration touch-points with the most
significant value to yield the lowest cost and functionally
effective overall program
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An
integration plan for supporting technology applications.
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Critical Depth Expertise
FMC’s
extensive experience as evaluators, implementers, developers and users
of leading CMMS/CAFM/EAM products has made us industry leaders. Many of
our consultants have worked for educational organizations and software
vendors. This advantage allows you to leverage a broader skill set of
experience from a vendor and user perspective for selecting the right
solutions at the lowest possible cost.
Vendor
Demonstration Scripts
They include:
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Work
Management (Work requests & orders, material & resource
planning, etc)
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Preventive
Maintenance (PM services, Planning & Scheduling, Regulatory,
etc)
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Work
force Planning and Scheduling
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Material
& Inventory Management (Stock Item management, warehousing,
reorder points, etc)
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Workflow
Functions
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Systems
and Facilities Management (asset creation and management, etc)
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Real
time/Interactive Data Capability
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Detailed
Technology Review (server & client architecture, telecom, etc)
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Bar
Coding and mobile inventory Procurement & Invoicing (
PO
management, blanket purchases, supplier management, etc)
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Safety
and Permitting
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